! Important !

Our site offers practical guidelines to help you, based on our understanding of general principlesof English law. We cannot know your detailed circumstances, and the law may be different where you are. This information is offered without any responsibility on our part, either express or implied.

If you are in doubt, you should seek local professional advice.

The purpose of this site is not to encourage people to make frivolous, pointless or worthless complaints, rather to help you to examine whether your discontent amounts to a real grievance which merits a complaint, and if so, how best to pursue it to success.

The fact of any individual or organisation being named is this site is not to be taken as implying that they have given unsatisfactory service in the past, are doing so now, or are likely to do so in the future. We believe it is in everyone's interests, both suppliers and consumers alike, that any complaint be resolved as soon as possible, and at the lowest possible stage. Litigation can be difficult, is always stressful, may not be worthwhile, and is always a last resort.

Please use this site to stand back for a moment from your difficulties, try to look at them objectively, and see if your grievance really does amount to justifiable complaint. Then we hope that our pages will help you to solve the problem, and get redress, with the minimum stress and difficulty, and with the minimum escalation.

Please remember, the law and, in particular, legal procedures, may be different where you are, but we believe our common sense advice is fairly universal.

to enter our site, please click the button below the picture


PLEASE SCROLL TO THE END OF THE PAGE, THANK YOU


THANK YOU TO THE STAFF OF VODAFONE IN SWANSEA, AS TO NEWBURY .....

I Agree : I Disagree